Shipping Policy
Everything you need to know about delivery
Order Processing
Orders are processed within 1–10 business days after your order has been placed. Once dispatched, you will receive a confirmation email with tracking information where available.
UK Delivery
We currently ship within the United Kingdom only. International delivery is not available at this time.
| Service | Cost | Delivery Time |
|---|---|---|
| Standard UK Shipping | £4.99 | 7–10 working days after dispatch |
| Free UK Shipping | FREE | 7–10 working days after dispatch |
* Free shipping applies to orders over £59. Delivery times may vary during busy periods or public holidays.
How Your Order Will Arrive
Your order will be dispatched in an unbranded peel-and-seal brown mailing box.
Jewellery is packaged in a Solisita branded jewellery box.
All gift vouchers will be sent in a rigid envelope to help prevent damage whilst in transit.
Important Notes
Please ensure your shipping address is correct before placing your order. Solisita Ltd is not responsible for delays or failed deliveries caused by incorrect or incomplete address details.
If your order has not arrived within the expected delivery window, please contact us with your order number.
Need help? support@solisita.com
