FAQs
What kind of jewellery do you sell?
Solisita sells finished fashion jewellery and everyday accessories, including necklaces, bracelets, rings, and earrings.
Are your pieces waterproof?
Many of our pieces are designed for everyday styling and are water-resistant. To keep your jewellery looking its best, we recommend avoiding harsh chemicals and storing pieces separately when not in use.
How long does delivery take?
Orders are processed within 1–3 business days.
UK Standard Delivery usually takes 7–10 working days after dispatch.
How much is shipping?
Standard UK Shipping is £4.99.
Free UK Shipping is available on orders over £59.
Can I return my order?
You may request a return within 14 days of receiving your order.
Items must be unused, unworn, and returned in their original packaging.
For hygiene reasons, earrings cannot be returned unless faulty.
Can I return earrings?
For hygiene reasons, earrings cannot be returned unless they are faulty.
What should I do if my item is faulty?
Please contact us at support@solisita.com within 7 days of receiving your order. Include your order number and photos of the item so we can review the issue.
How do I contact you?
You can contact us by email:
support@solisita.com
We aim to respond within 1–2 business days.
Where is Solisita based?
Solisita Ltd is a UK-registered company operating as an online jewellery boutique.
Company address:
Solisita Ltd
Suite 13050 61 Bridge Street
Kington, England
HR5 3DJ
United Kingdom